AI and workflow automation

AI automation that does real work

OVYNT Labs builds AI agents, workflow automations and AI-powered apps for small and growing businesses, connected to the tools they already use.

Last updated

Who does the work
The founder, Muhammad Zuhair Askari, from scoping to launch
Where
Remote, worldwide. Based in Pakistan (UTC+5)
Pricing
Scoped first, then a written proposal with a clear cost
How to start
Request a quote or email hello@ovyntlabs.com

Who it’s for

  • Teams spending hours a week copying data between tools
  • Support teams answering the same questions again and again
  • Founders who want an AI feature in their product that is useful, not a gimmick
  • Operations people who have tried no-code tools and hit their limits

Sounds familiar?

  • Someone’s job is mostly moving information from one screen to another
  • Customers wait hours for answers that already exist in your systems
  • Leads and requests sit in an inbox until someone has time to sort them
  • You tried a chatbot and it made things up

What we build

Examples of the kind of work in this area. Every project is scoped around your systems and goals.

  • AI agents

    An agent that answers “where is my order?” from your store and shipping data, and hands the conversation to a person when it should.

  • Workflow automation

    New leads enriched, scored and routed to the right person in your CRM, with a summary of what they asked for.

  • Document and data processing

    Invoices, forms or emails read, checked and turned into structured records your team can trust and review.

  • Voice and transcription

    Calls or voice notes transcribed and summarised, with the key details pulled into your system automatically.

  • AI features in your product

    Search, summaries or suggestions added to an existing app, with costs, limits and failure cases handled properly.

  • Internal AI tools

    A private assistant that answers questions from your own documents and policies, for your team only.

What you get

  • A working automation or agent running on your accounts, not a demo
  • Clear limits: what it handles, and when it hands over to a person
  • Logs so you can see what it did and why
  • Cost estimates for the AI usage before you commit
  • Documentation and a handover call

Ways to start

How each engagement works

How we approach it

  • Start with the boring version

    If a simple rule solves it, we use a rule. AI goes where it earns its cost.

  • People stay in control

    Agents work inside clear limits, show their sources and hand over when unsure.

  • Never invent facts

    Answers come from your data. If the data isn’t there, the system says so.

Tools we use

  • LLM APIs
  • Whisper
  • TypeScript
  • Node.js
  • NestJS
  • PostgreSQL
  • Redis queues
  • Webhooks

Related work

Own product · AI

Akteora

AI picks the best moments from what customers actually said in video testimonials. It never writes the words for them.

See work

How a project runs

Start with a conversation. We agree the smallest sensible next step together.

  1. Discover

    We learn your goal, your users, the tools you already use and your constraints.

  2. Define

    We agree on scope, priorities, milestones and what success looks like. You get a written proposal.

  3. Build

    Focused development with frequent check-ins and progress you can see and click.

  4. Improve

    We deploy, measure, support and keep making the system better.

Questions

All questions
What is an AI agent, in plain terms?

An AI agent is software that reads a request, looks up information in your systems and takes a defined action, like answering a customer, updating a record or drafting a reply for review. It works within limits you set.

Will the AI make things up?

We design against it. Answers are grounded in your own data, the agent shows where information came from, and when it doesn’t know, it says so or hands over to a person.

Do I need to replace my current tools?

No. We connect to the tools you already use, such as your store, CRM, helpdesk or spreadsheets, through their APIs.

How much does AI usage cost to run?

It depends on volume and the model used. We estimate running costs before you commit, and design to keep them predictable, for example by using smaller models where they are good enough.

What about our data and privacy?

We send AI providers only the data a task needs, use providers’ business terms where available, and keep logs inside your own systems. We agree these details in writing before building.

Start a project

Have something to build?

Tell us what you want to build or fix. You will hear back from the founder, not a sales team.